glossary

Japanese term that suggests the metallic reflection of the needle of a compass, the one that must direct all units towards a common goal. "Ho" means "Direction", "Shin" means "Needles" and Kanri "Management, management". Hoshin is a method that allows a company to concentrate all its efforts and all its resources on achieving ideal progress objectives in order to ensure its survival or obtain a competitive advantage. Concretely, this means that the company must define at the highest level strategic objectives and then break them down into "operational" objectives at all levels, with of course actions to be implemented and monitored within deadlines. The three key points of HOSHIN are:some text

• Vertical diffusion: The objectives are "seen" and acquired by all, individual efforts contribute to achieving the common goal.
• Horizontal coordination: lead the progress process through interdisciplinary work, with a planning and control tool. This approach allows the empowerment and responsibilization of operators and the transformation of their hierarchy from bosses to facilitators and coaches.
• Unit optimization: The objectives defined and then assigned to each unit, in cascade to the smallest, allow progress to be directed towards the goal.

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